Rosary-making.com

 Terms and conditions of the Purchase of Goods 

 

We recommend you read these terms and conditions carefully and  that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to the terms and conditions set out in this document, in its entirety. If you do not agree to these terms and conditions in their entirety, you must not use this Website.

PAYING FOR GOODS Rosary-making.com accepts electronic payments by Pay Pal, credit or debit card. We also accept payment by cheque or postal order. Customers who wish to make payment in this way should print out their order form and send a copy of this order, with payment to:

 Rosary-making.com; 28 Leaplish, Washington, Tyne and Wear NE38 ORB   United Kingdom 

 

 

Orders will not be dispatched until payment is received. We do not accept responsibility for customer payments made through postal services untill they are received by us.  We will issue a receipt of cheque and postal order payment by e mail. If the customer does not have an e mail address, the receipt will be dispatched with the goods.
DISPACH OF GOODS 
rosary-making.com will be dispatch your order within 2 working days of receipt of payment.

 POSTAGE AND PACKING FEES  

Postage charges are for standard Royal Mail services. Tracking information is not available with this service. Customers who prefer to have their goods sent by registered mail (UK) or airsure for international customers must request this service prior to completing the checkout process. We will then provide an invoice which includes any extra charges for the service requested. 

Alternative shipping services such as registered mail and airsure can be requested through the “contact” page on the website, or by e-mail to:  

orders@rosary-making.com 

 DELIVERY OF UK ORDERS Customers can expect delivery of their order 2 to 5 days following payment.   

DELIVERY OF INTERNATIONAL ORDERS  

Customers can expect delivery of their order 2 to 3 weeks following payment.  While we have confidence in the efficiency of Royal Mail and the majority of orders are delivered within quoted delivery timescales, problems do occasionally occur. Rosary-making.com cannot guarantee postal delays will not occur. Customers who require urgent delivery of their order should consider requesting Royal Mail’s next day delivery service. 

 

Rosary-making.com does not accept responsibility for postal delays due to exceptional circumstances such as adverse weather, ash clouds, industrial action.

It is the responsibility of the customer to provide a full and accurate address for the delivery of their order. rosary-making.com does not accept responsibility for the non receipt of goods where inaccurate or incomplete dispatch address information is provided by the customer.   

CANCELLING AN ORDER  Orders may be cancelled, and refund issued at any time up to dispatch.  Payment of cancelled orders will be refunded within 3 working days.  Where payment has been made by cheque or postal order, rosary-making.com will return cheques and postal orders that have not already been processed.

Where cheques or postal orders have been processed, refunds will be issued within 7 working days.

 Refunds will normally be made through the same service as the original payment was made

 Following the dispatch of on order customers may return unwanted goods. 

Unwanted items can be returned for exchange or full refund provided they are returned within 30 days of purchase for UK customers.

 For international customers items can be returned for exchange or full refund provided they are returned within 60 Days.

 

Items should be returned to:

Rosary-making.com; 28 Leaplish, Washington, Tyne and Wear NE38 ORB   United Kingdom 

 The time limits for returning unwanted items may be extended to allow for exceptional postal delays. These may be due to snow, ash cloud, industrial action or similar. Customers returning items who are aware such delays may occur should inform us to enable us to extend time limits appropriatley.

Customers returning goods must obtain a “proof of postage receipt” and provide a copy of this receipt to rosary-making.com if requested to do so. This copy may be in the form of an e mail attachment of a scanned receipt.

This policy does not affect your rights under Distance Selling Regulations or your legal and statutory consumer rights.